SECTION 1 – WHAT DO WE DO WITH
YOUR INFORMATION?
When you purchase something from
our store, as part of the buying and selling process, we collect the personal
information you give us such as your name, address and email address.
When you browse our store, we also
automatically receive your computer’s internet protocol (IP) address in order
to provide us with information that helps us learn about your browser and
operating system.
Email marketing (if applicable):
With your permission, we may send you emails about our store, new products and
other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal
information to complete a transaction, verify your credit card, place an order,
arrange for a delivery or return a purchase, we imply that you consent to our
collecting it and using it for that specific reason only.
If we ask for your personal
information for a secondary reason, like marketing, we will either ask you
directly for your expressed consent, or provide you with an opportunity to say
no.
How do I withdraw my consent?
If after you opt-in, you change
your mind, you may withdraw your consent for us to contact you, for the
continued collection, use or disclosure of your information, at anytime, by
contacting us at info@naturesense.co or
mailing us at:
Nature Sense
18-21-E Persiaran Gurney, Gurney Tower Georgetown Pulau Pinang MY 10250
SECTION 3 – DISCLOSURE
We may disclose your personal
information if we are required by law to do so or if you violate our Terms of
Service.
SECTION 4 – OUR WEBSITE
Our store is hosted on Woocommerce.
They provide us with the online e-commerce platform that allows us to sell our
products and services to you.
Your data is stored through Woocommerce’s data storage, databases and the general
Woocommerce application. They store your data on a secure server behind a
firewall.
Payment:
If you choose a direct payment
gateway to complete your purchase, then Wocommerce stores your credit card
data. It is encrypted through the Payment Card Industry Data Security Standard
(PCI-DSS). Your purchase transaction data is stored only as long as is
necessary to complete your purchase transaction. After that is complete, your
purchase transaction information is deleted.
All direct payment gateways adhere
to the standards set by PCI-DSS as managed by the PCI Security Standards
Council, which is a joint effort of brands like Visa, Mastercard, American
Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information
by our store and its service providers.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party
providers used by us will only collect, use and disclose your information to
the extent necessary to allow them to perform the services they provide to
us.
However, certain third-party
service providers, such as payment gateways and other payment transaction
processors, have their own privacy policies in respect to the information we
are required to provide to them for your purchase-related transactions.
For these providers, we recommend
that you read their privacy policies so you can understand the manner in which
your personal information will be handled by these providers.
In particular, remember that
certain providers may be located in or have facilities that are located a
different jurisdiction than either you or us. So if you elect to proceed with a
transaction that involves the services of a third-party service provider, then
your information may become subject to the laws of the jurisdiction(s) in which
that service provider or its facilities are located.
As an example, if you are located
in Canada and your transaction is processed by a payment gateway located in the
United States, then your personal information used in completing that
transaction may be subject to disclosure under United States legislation,
including the Patriot Act.
Once you leave our store’s website
or are redirected to a third-party website or application, you are no longer
governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our
store, they may direct you away from our site. We are not responsible for the
privacy practices of other sites and encourage you to read their privacy
statements.
SECTION 6 – SECURITY
To protect your personal
information, we take reasonable precautions and follow industry best practices
to make sure it is not inappropriately lost, misused, accessed, disclosed,
altered or destroyed.
If you provide us with your credit
card information, the information is encrypted using secure socket layer
technology (SSL) and stored with a AES-256 encryption. Although no method of
transmission over the Internet or electronic storage is 100% secure, we follow
all PCI-DSS requirements and implement additional generally accepted industry
standards.
SECTION 7 – COOKIES
Here is a list of cookies that we
use. We’ve listed them here so you that you can choose if you want to opt-out
of cookies or not.
_session_id, unique token,
sessional, Allows Woocommerce to store information about your session
(referrer, landing page, etc).
_woocommerce_visit, no data held,
Persistent for 30 minutes from the last visit, Used by our website provider’s
internal stats tracker to record the number of visits
_woocommerce_uniq, no data held, expires midnight (relative to the visitor) of
the next
day, Counts the number of visits
to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the
contents of your cart.
_secure_session_id, unique token,
sessional
storefront_digest, unique token, indefinite If the shop has a password, this is
used to determine if the current visitor has access.
SECTION 8 – AGE OF CONSENT
By using this site, you represent
that you are at least the age of majority in your state or province of
residence, or that you are the age of majority in your state or province of
residence and you have given us your consent to allow any of your minor
dependents to use this site.
SECTION 9 – CHANGES TO THIS
PRIVACY POLICY
We reserve the right to modify
this privacy policy at any time, so please review it frequently. Changes and
clarifications will take effect immediately upon their posting on the website.
If we make material changes to this policy, we will notify you here that it has
been updated, so that you are aware of what information we collect, how we use
it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged
with another company, your information may be transferred to the new owners so
that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access,
correct, amend or delete any personal information we have about you, register a
complaint, or simply want more information contact our Privacy Compliance
Officer at info@naturesense.co or by mail at
Nature Sense
[Re: Privacy Compliance
Officer]
18-21-E Persiaran Gurney, Gurney Tower Georgetown Pulau Pinang MY 10250
